Technical Project Implementer
Summary
| Title: | Technical Project Implementer |
|---|---|
| ID: | 1090 |
| Department: | Information Technology |
| Location: | N/A |
Description
Located in Cary, NC, Technology Associates provides outsourced IT Support & IT Services (Managed Services) for small to mid-sized businesses across North Carolina. We are fanatically focused on being the best at what we do and delivering a level of service that amazes even the most demanding customer.
To the right candidate we offer;
- Salary commensurate with experience
- Paid benefits including health, vision, dental, 401K, etc.
- 18 days of paid time off per year in addition to Holidays
- Reimbursement for continued education, travel and cell phone
Don't apply unless you are an overachiever and can prove it!! We expect the best from ourselves and our team each day. If you are looking for a place to hang out and collect a check - this isn’t it but if you want to be a part of something special, then read on...
Position
Project Implementer
Summary
The Project Implementer is responsible for taking project plans and implementing them. Projects can range from a P2V migration, Cloud Services rollouts, Hosted Exchange Migration, physical server installations, VOIP cutovers, etc. As such, this position requires the ability to work in multiple different environments on many different hardware and software platforms while interacting with clients, team members and other vendors. It is important that all work be performed correctly, within acceptable time limits and when promised to customers. In this position, the incumbent works on his or her own with only general supervision. The incumbent typically works directly with client staff and management and at the client’s site and remotely. Working hours other than the standard weekday hours will be required from time to time. Travel is mostly local with occasional (est. 2-3 times per month) trips to other locations in NC.
To the right candidate we offer
- Salary commensurate with experience
- Excellent benefits including health, vision, dental, 401K, etc.
- 18 days of paid time off per year
- Reimbursement for continuing education
- Reimbursement for travel and cell phone
- A challenging, fast-paced work environment (with a little fun mixed in!)
Duties & Responsibilities
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Follows operating procedures.
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Follows written project implementation plans and regularly updates customers and management.
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Installs, updates and configures network, server/workstation, and software/hardware.
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Conducts appropriate tests/verifications.
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Provides technical support and training to clients on implemented projects.
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Provides timely verbal and written communications as required with clients, vendors, and staff.
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Ensures a high level of customer satisfaction.
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Continues to improve technical and customer service skills through continuing education and certifications.
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Builds relationships with the operations/technical staff of key customers.
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Ensures all documentation is properly maintained and updated in a timely manner.
- Coordinates third-party vendors when necessary.
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Excellent analytical and problem-solving skills.
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Ability to provide quick resolution to problems and think on your feet.
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Strong verbal and written communication skills.
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Must be customer service oriented
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Dresses in a manner that professionally represents Technology Associates.
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Is punctual and honors commitments.
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Reliable transportation to get to client sites must be readily available.
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Minimum 5+ years experience in a closely related position doing implementations
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Past history of proven IMPLEMENTATIONS in real environments (we don't count class/lab work)
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Proven experience with Windows Server operating systems (2003/2008/2012).
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Proven experience with VMWare, ESX Server, and vSphere.
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Practical knowledge of TCP/IP, DNS, DHCP, and common protocols.
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Practical knowledge of SAN and NAS installation, configuration and management.
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Practical knowledge of Exchange, MSSQL.
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Practical knowledge of Cisco routers / firewalls.
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Practical knowledge of Networking (Switches, Routers, Wireless, VLANs, etc.)
This opening is closed and is no longer accepting applications
